Frequently asked questions

I sent crypto to the wrong address

A transaction sent on Ethereum is irreversible. Unfortunately, if you sent ETH or tokens to the wrong wallet, there is no way to reverse the transaction.

What you can do:

If you know the owner of the address, contact them directly and ask them to return the funds
If the address belongs to an exchange or known service, contact their support team, as they may be able to help
If you sent tokens to a contract address, check whether the contract has a withdrawal or recovery function (this is rare)

In most cases, there is no way to recover the funds. No central organization, entity, or person owns Ethereum, which means no one can reverse transactions. Always double-check the recipient address before confirming.

I lost access to my wallet

Your recovery options depend on the type of wallet you use.

If you have your seed phrase (recovery phrase)

You can restore your wallet in any compatible wallet app using your seed phrase. This is why it is critical to keep your seed phrase stored safely offline. Check your wallet provider's documentation for restore instructions.

If you have lost your seed phrase

Without your seed phrase or private keys, your funds cannot be recovered. No one, including ethereum.org, can reset your password or restore access to a self-custody wallet.

If your account is on an exchange

If your account is on a centralized exchange like Coinbase, Binance, or Kraken, contact the exchange's support team directly. They control accounts on their platform and may be able to help with password resets or account recovery.

Never share your seed phrase with anyone claiming to help you recover your wallet. This is one of the most common scam tactics. No legitimate service will ever ask for your seed phrase.

How to use a wallet

My transaction is stuck or pending

Transactions on Ethereum can get stuck when the gas fee you set was lower than what the network currently requires. Most wallets let you fix this:

Speed up: Resubmit the same transaction with a higher gas fee
Cancel: Send a 0 ETH transaction to your own address using the same nonce as the pending transaction

Helpful guides

How can I claim my Ethereum giveaway?

Ethereum giveaways are scams designed to steal your ETH. Do not be tempted by offers that seem too good to be true. If you send ETH to a giveaway address, you will not receive a giveaway, and you will not be able to recover your funds.

How do I stake ETH?

To become a validator, you must stake 32 ETH in the Ethereum deposit contract and set up a validator node. You can also participate with less ETH through staking pools.

More information is available on our staking pages and at the staking launchpad (opens in a new tab).

How do I mine Ethereum?

Ethereum mining is no longer possible. Mining was switched off when Ethereum moved from to during The Merge in September 2022. Now, instead of miners, Ethereum has validators. Anyone may ETH and receive staking rewards for running validator software to secure the network.

Page last update: February 16, 2026