常見問題

I sent crypto to the wrong address

在以太坊進行的傳送不可還原。 Unfortunately, if you sent ETH or tokens to the wrong wallet, there is no way to reverse the transaction.

What you can do:

• If you know the owner of the address, contact them directly and ask them to return the funds
• If the address belongs to an exchange or known service, contact their support team, as they may be able to help
• If you sent tokens to a contract address, check whether the contract has a withdrawal or recovery function (this is rare)

In most cases, there is no way to recover the funds. No central organization, entity, or person owns Ethereum, which means no one can reverse transactions. Always double-check the recipient address before confirming.

I lost access to my wallet

Your recovery options depend on the type of wallet you use.

If you have your seed phrase (recovery phrase)

You can restore your wallet in any compatible wallet app using your seed phrase. This is why it is critical to keep your seed phrase stored safely offline. Check your wallet provider's documentation for restore instructions.

If you have lost your seed phrase

Without your seed phrase or private keys, your funds cannot be recovered. No one, including ethereum.org, can reset your password or restore access to a self-custody wallet.

If your account is on an exchange

If your account is on a centralized exchange like Coinbase, Binance, or Kraken, contact the exchange's support team directly. They control accounts on their platform and may be able to help with password resets or account recovery.

My transaction is stuck or pending

Transactions on Ethereum can get stuck when the gas fee you set was lower than what the network currently requires. Most wallets let you fix this:

• Speed up: Resubmit the same transaction with a higher gas fee
• Cancel: Send a 0 ETH transaction to your own address using the same nonce as the pending transaction

Helpful guides

• How to speed up or cancel a pending transaction on MetaMask (opens in a new tab)
• 如何取消待處理的以太坊交易 (opens in a new tab)

如何領取以太坊贈品？

以太坊贈品是為了偷取你持有的以太幣而設計的騙局。 Do not be tempted by offers that seem too good to be true. If you send ETH to a giveaway address, you will not receive a giveaway, and you will not be able to recover your funds.

更多關於詐騙防範的資訊

How do I stake ETH?

要成為驗證者，你必須在以太坊存款合約質押至少 32 個以太幣並設定驗證者節點。 You can also participate with less ETH through staking pools.

More information is available on our staking pages and at the staking launchpad (opens in a new tab).

如何在以太坊挖礦？ 挖礦以太坊

以太坊挖礦已不再可能。 Mining was switched off when Ethereum moved from to during The Merge in September 2022. 現在以太坊沒有礦工了，取而代之的是驗證者。 任何人都可以 ETH 並執行驗證者軟體保護網路，以獲得質押獎勵。