Ethereum is not a company
There is no company, support team, or help desk behind Ethereum. No one from ethereum.org will ever contact you. Transactions on the blockchain are final and cannot be reversed by anyone.
Get help
Something went wrong
If you lost funds, got scammed, or something unexpected happened, start here.
I lost funds to a scam or fraudSecure remaining funds and revoke permissionsReport a scam address or websiteTrace where funds were sentI sent to the wrong addressI lost access to my walletMy transaction is stuckProtect yourself
Learn to recognize common scam tactics before they target you.
Common scam tactics and how to spot themWhy "recovery experts" are always scamsHow to identify scam tokensFull security and scam prevention guideRevoke unnecessary token approvalsLearn
Using Ethereum
Step-by-step guides for wallets, tokens, bridges, and more.
How to create an Ethereum accountHow to use a walletHow to swap tokensHow to bridge tokens to layer 2How to revoke token accessCommon misconceptions
Clearing up the most frequent misunderstandings about Ethereum.
Is Ethereum a company?Can someone recover or freeze my funds?Can I still mine Ethereum?Is there an Ethereum support team?Still need help?
If you did not find what you were looking for, ask the community. Volunteers in these channels may be able to point you in the right direction.
ethereum.org Discord (opens in a new tab)